Terms of Service

Welcome to ALDAWLEWAH SHOPPING, owned and operated by ALDAWLEWAH SHOPPING, a company licensed and registered in Turkey. By using our website and purchasing our products, you agree to the following terms of service. Please read them carefully.

General Information

These Terms of Service govern your use of our website and the purchase of skin and hair care products available on it. By using or accessing the website, you agree to be bound by these terms.

Eligibility

You must be at least 18 years of age to make purchases on our website. By using the website and purchasing products, you represent that you are at least 18 years of age.

Products and Intellectual Property

All products available on this website are sold under the brand name of the ALDAWLEWAH Company, a globally protected trademark of ALDAWLEWAH SHOPPING. The content, design, and images of this website are the property of our company and may not be used, reproduced, or distributed without our express consent.

Privacy Policy

We are committed to protecting the privacy of our users. We collect and store your personal information only for the purpose of processing your order and providing shipping details to third-party delivery services. Your information will not be sold or used for commercial purposes without your consent. In some cases, we may use customer data to advertise products, but only with explicit consent from the user.

For more information, please refer to our Privacy Policy.

Payment Terms

We accept payments via secure and encrypted credit card transactions. By submitting your payment information, you authorize us to charge the specified amount for your purchase. All transactions are processed through trusted payment gateways to ensure a secure payment experience.

Shipping Policy

We ship products to all countries worldwide. Shipping charges will vary based on the destination country, but we offer free shipping on all orders over $200. We aim to ship your order as quickly as possible. However, shipping times will vary based on your location. ALDAWLEWAH SHOPPING is not responsible for any customs duties, taxes, or delays resulting from international shipping.

Damaged or lost items

Once your order is shipped, it becomes the responsibility of the shipping company. Any damage that occurs during shipping is the responsibility of the shipping company. We recommend inspecting your products upon arrival and contacting the shipping company immediately if any damage occurs. Products may be returned for a refund or exchange only if they are unopened and in their original packaging. We do not accept returns of opened or used products.

Returns and Refunds

We offer refunds or exchanges for unopened products in their original packaging within 30 days of purchase. Damaged products will be processed directly by the shipping company. To initiate the return or refund process, please contact the shipping company.

Guest Browsing and User Accounts

You may purchase products on our website without creating a user account. A guest payment option is available, and your personal information will be used only to fulfill and deliver your order.

Limitation of Liability

To the fullest extent permitted by law, ALDAWLEWAH SHOPPING shall not be liable for any damages, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising out of or related to the use of this website or the purchase of products from our store.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, including an updated "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We recommend that you check this page periodically for any updates.

Governing Law

This Agreement and any disputes relating to these Terms or your use of the Site shall be governed by the laws of the Turkey without regard to its conflicts of law principles.